Les Fermes du Soleil Inc respects your privacy and has a policy in place to specify: how we collect, use, and protect your information, when or why we may share your information, what are your rights regarding your personal data, and some of the options you have.
This policy applies whenever you use our website, contact us, and it applies to all the personal information we hold. If you do not agree with this policy, you should not use our website or our services.
We process this information with your consent in order to provide you with services and communicate with you.
- What information do we collect and how do we do it?
- When you interact with us
- When you visit our website
- When you apply for a job
- How do we use your personal information?
- To whom do we transmit your personal information and why do we do it?
- Where do we keep your personal information?
- What do we do to protect your personal information?
- For how long do we keep your personal information?
- What rights do you have regarding your personal information?
- Communicate with us
- Policy modification
What information do we collect and how do we do it?
To provide you with our products and services and to ensure the functionality of our website, we collect certain information that you provide to us when you visit the site or interact with us. Any information that allows you to be identified is personal information. The information we collect depends on the nature of your interaction.
When you interact with us
When you communicate with us through the contact form on our website, we may collect your email address, your name, your first name, your phone number, and the content of your message. We use this information to communicate with you.
When you visit our website
Strictly necessary cookies are necessary for the operation of the website and cannot be disabled. They are set in response to your actions on your browser, including language and privacy preferences. We use the data they collect to provide you with relevant information. You can configure your browser to block these cookies, but this may impair the operation of our site.
Analytical and statistical cookies allow us to collect, in aggregate form, various data on traffic on our website and see the sources of traffic. We use this data to tailor our content, understand browsing trends, evaluate the effectiveness of our advertising campaigns, and improve the overall user experience.
When you apply for a job
We may collect personal information about you, such as your name, your email address, your phone number, and the information contained in your CV and cover letter. We use them to process your application and communicate with you about it.
We keep this information only for the duration of the recruitment process. We might keep them longer to assess your application for available positions later.
If you are hired, this information will be part of your employee file.
How do we use your personal information?
Les Fermes du Soleil Inc may use your personal information for different business purposes, with your consent. The personal information we collect can for example be used for:
- process your requests for services or information;
- assist you when you submit a comment, question or complaint;
- process your job applications;
- evaluate, manage and improve the effectiveness of our website and our marketing initiatives;
- offer you web content tailored to your preferences;
- meet our legal obligations.
To whom do we transmit your personal information and why do we do it?
In the normal course of our activities, we may communicate some of your personal information to third parties acting on our behalf and according to our instructions, and when the law permits or requires it.
Where do we keep your personal information?
The personal information we collect is kept on: local server, our web host, our email boxes and/or physical support (printing on paper).
What do we do to protect your personal information?
We take the necessary and appropriate security measures according to the level of confidentiality and risk to protect your personal information against loss, theft and unauthorized consultation.
We take reasonable precautions to prevent the fraudulent use of your personal information on our websites.
For how long do we keep your personal information?
We keep your personal information as long as necessary to achieve the goals for which they were collected, as long as we have a business or legal reason to do so, or as otherwise permitted or required by law.
At any time, we may choose to delete or anonymize all or part of your personal information in our system. We can do this without informing you.
What rights do you have regarding your personal information?
We strive to ensure that the personal information we hold and use is accurate, complete, and up-to-date to the extent necessary to provide you with our services. Here are the rights you have regarding the personal information we collect and use:
Consultation. You have the right to consult any personal information we have about you and to obtain a copy. You are also entitled to know the types of personal information we collect about you. If we cannot allow you to consult your personal information (for example if this would have the effect of revealing the personal information of another person), we will explain why. You can request access by contacting the Data Protection Officer of Les Fermes du Soleil Inc.
Disable geolocation information. You can choose not to share your location with us by customizing your mobile device settings to prevent location sharing. You can also prevent device location information sharing by disabling Bluetooth on your device, putting your device in “airplane” mode or turning it off. If you choose to disable the geolocation feature, some features of our websites may not work properly (for example, language detection based on geolocation).
Deletion. You can ask us to delete the personal information we have about you, unless we need to keep them to provide you with the services you requested, to protect our rights, to initiate an action or to defend ourselves in an action.
Portability. You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format and to require us to transmit your data to another entity when technically feasible.
To avail yourself of one of these rights, write to us at the address email@example.com. We will respond within 30 days. If we are unable to give you access to your personal information, correct or delete it, we will explain why.
Communicate with us
To ask us questions or share your concerns about the protection of your personal information on the Les Fermes du Soleil site, contact André Junior Chenail, Data Protection Officer, at firstname.lastname@example.org or call the office at 450-826-3401. Postal address: 800 2nd Rang, Sainte-Clotilde-de-Châteauguay, Quebec, J0L 1W0.